Legal Document

Terms of Service

These Terms of Service govern your access to and use of Credit Karina's website, client portal, and all credit education and dispute assistance services. Please read them carefully before using our services.

Effective: January 1, 2026 Last Updated: January 1, 2026 Governing Law: State of Michigan

By accessing our website or enrolling in any Credit Karina service, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services. These terms are subject to change — your continued use after changes are posted constitutes acceptance.

Section 01

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Client," or "you") and Credit Karina ("Company," "we," "us," or "our") governing your use of our website, our client portal, and all related services, features, and content (collectively, the "Services").

By accessing or using our website, creating an account, enrolling in a service plan, or clicking "I Agree" on any form or agreement, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

These Terms apply in addition to any separate Service Agreement you may sign upon enrollment. In the event of a conflict between these Terms and a signed Service Agreement, the Service Agreement shall control with respect to the specific services described therein.

Section 02

Description of Services

Credit Karina provides credit education, credit report analysis, and dispute assistance guidance services to consumers across all 50 United States. Our services are designed to help consumers understand their credit reports and exercise their rights under applicable federal consumer protection laws, including the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA).

What We Do

We review your credit reports from the three major consumer reporting agencies (Equifax, Experian, and TransUnion), identify items that may be inaccurate, incomplete, or unverifiable, and provide dispute assistance guidance to help you challenge such items. We also provide credit education, credit-building strategy guidance, and ongoing monitoring support.

What We Do Not Do

Credit Karina is not a law firm and does not provide legal advice. We are not a lender, a debt collector, a financial advisor, or a credit counseling agency. We do not negotiate debts on your behalf, provide legal representation, or guarantee any specific outcome related to your credit profile or financial situation.

Services are delivered as described in the applicable membership plan selected at enrollment. Credit Karina reserves the right to modify, update, or discontinue any service offering with reasonable notice to enrolled clients.

Section 03

Eligibility

To use our Services, you must meet the following eligibility requirements:

By using our Services, you represent and warrant that you meet all of the above eligibility requirements. If you do not meet these requirements, you must not access or use our Services.

Section 04

Client Accounts & Portal Access

Upon enrollment, you will be provided with access to a secure client portal where you can monitor your case status, review dispute correspondence, and communicate with our team. Your account is personal to you and may not be shared or transferred.

Section 05

Payments, Fees & Billing

By enrolling in a service plan, you authorize Credit Karina to charge your payment method the fees associated with your selected plan. All fees are described in detail in your Service Agreement.

CROA Fee Compliance

In accordance with the Credit Repair Organizations Act (CROA), Credit Karina does not charge or receive any payment for services before those services have been fully performed. The initial enrollment fee covers the first period of services rendered. Ongoing monthly fees are billed in arrears or following service delivery.

Recurring Billing

Monthly service fees are charged automatically to your payment method on file on a recurring basis. You authorize these recurring charges by enrolling in a service plan. It is your responsibility to ensure your payment method remains valid and has sufficient funds.

Failed Payments

If a payment fails, we will attempt to notify you and may retry the charge. Continued failure to pay may result in suspension or termination of your services. You remain responsible for any outstanding balances.

Refunds

If you cancel within 3 business days of signing your Service Agreement, you are entitled to a full refund of any fees paid, as required by CROA. After the 3-day window, fees for services already performed are non-refundable. See the Notice of Cancellation for full cancellation terms.

Section 06

Prohibited Uses

You agree not to use our website or services for any purpose that is unlawful, prohibited by these Terms, or otherwise harmful to Credit Karina or other users. The following uses are strictly prohibited:

Violation of these prohibitions may result in immediate termination of your account, forfeiture of any fees paid, and potential legal action.

Section 07

Intellectual Property

All content on the Credit Karina website and client portal — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of Credit Karina or its content suppliers and is protected by applicable intellectual property laws.

Limited License

Credit Karina grants you a limited, non-exclusive, non-transferable, revocable license to access and use our website and client portal solely for your personal, non-commercial use in connection with the services you have enrolled in. This license does not include the right to reproduce, distribute, modify, publicly display, or create derivative works from any content on our website.

Trademarks

The Credit Karina name, logo, and all related marks are trademarks of Credit Karina. You may not use any of our trademarks without prior written permission. All other trademarks and service marks appearing on our website are the property of their respective owners.

Any unauthorized use of our intellectual property may result in legal action. If you believe any content on our site infringes your intellectual property rights, please contact us at info@proximitytoprosperity.com.

Section 08

Disclaimers & No Guarantees

Credit Karina does not guarantee any specific credit score increase, the removal of any specific item from a credit report, or any particular financial outcome. Results vary based on each consumer's individual credit profile and circumstances.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. CREDIT KARINA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

Specifically, you acknowledge and agree that:

Section 09

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CREDIT KARINA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION — ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In no event shall Credit Karina's total cumulative liability to you for all claims arising out of or related to these Terms or your use of our Services exceed the total amount of fees you paid to Credit Karina in the three (3) month period immediately preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Credit Karina and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property right or privacy right; or (d) any claim that your use of the Services caused damage to a third party.

Section 10

Termination

Either party may terminate these Terms and your access to the Services at any time.

Termination by You

You may cancel your service enrollment at any time by providing written notice to Credit Karina. Your 3-day right to cancel without penalty under CROA is described in the Notice of Cancellation. After the 3-day window, standard cancellation terms under your Service Agreement apply. Cancellation does not entitle you to a refund of fees already charged for services rendered.

Termination by Credit Karina

We reserve the right to suspend or permanently terminate your access to our Services, with or without notice, if you: (a) violate these Terms; (b) provide false or fraudulent information; (c) fail to pay fees when due; (d) engage in conduct that we reasonably believe harms our business, other clients, or third parties; or (e) as required by applicable law or regulation.

Upon termination, your right to access the client portal and receive services will cease immediately. Provisions of these Terms that by their nature should survive termination — including intellectual property rights, disclaimers, limitations of liability, and dispute resolution — shall survive.

Section 11

Third-Party Links & Services

Our website may contain links to third-party websites or services, including consumer reporting agencies, scheduling tools, and payment processors. These links are provided for your convenience only. Credit Karina has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Your use of third-party websites and services is governed by their respective terms of service and privacy policies. We encourage you to review the terms and privacy policies of any third-party services you access through links on our website.

Section 12

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. All applicable federal laws, including but not limited to the CROA and FCRA, shall also govern these Terms.

Informal Resolution First

Before initiating any formal legal proceeding, the parties agree to attempt to resolve any dispute through good-faith negotiation for a period of at least 30 days. Contact us at info@proximitytoprosperity.com to initiate this process.

Federal Consumer Protection Rights Preserved

Nothing in these Terms limits or waives any rights you may have under the FCRA, CROA, FDCPA, or any other federal or state consumer protection law. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Class Action Waiver

To the extent permitted by applicable law, you agree that any dispute resolution proceeding will be conducted only on an individual basis, and not in a class, consolidated, or representative action. This waiver does not apply to claims brought under federal consumer protection statutes that expressly permit class actions.

Section 13

Changes to These Terms

Credit Karina reserves the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify enrolled clients via email or through the client portal.

Your continued use of our website or services after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using our services and cancel your enrollment.

Section 14

Contact Us

If you have any questions about these Terms of Service, wish to report a violation, or need assistance with any aspect of our services, please contact us:

Credit Karina — Legal & General Inquiries

Our team is available Monday through Friday, 9AM–6PM EST. We aim to respond to all inquiries within one business day.

  • Email: info@proximitytoprosperity.com
  • Phone: (555) 123-4567
  • Hours: Monday–Friday, 9AM–6PM EST
  • Coverage: Nationwide — All 50 States

These Terms of Service constitute the entire agreement between you and Credit Karina with respect to your use of the website and services, and supersede all prior agreements, representations, and understandings. Credit Karina provides credit education and consulting services. We do not guarantee the removal of accurate information or specific credit score increases. This document does not constitute legal advice. Consult a licensed attorney for advice specific to your legal situation. © 2026 Credit Karina. All rights reserved.

Questions About Our Terms?

Our team is ready to answer any questions about our services or these terms.

info@proximitytoprosperity.com (555) 123-4567 Mon–Fri 9AM–6PM EST